DELIVERY |
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Our extensive worldwide network can arrange delivery of your flowers or gifts in some cases the same or next working day. Please read the information below to discover the benefits of using Adams Florist for the delivery of your flowers.
| UK Delivery |
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Please ensure the correct address details are provided for the intended recipient and contact details in the event of any delivery problems. Adams Florist cannot be held responsible for orders being delayed by incomplete or incorrect information.
Should the recipient not be home we will attempt to deliver to a neighbour or post a card through the letterbox informing them that a delivery has been attempted. Please ensure the correct address is provided for the recipient.
If an attempted delivery fails (such as the wrong address specified on the order), we reserve the right to charge additional costs to re-deliver or to deduct the shipping costs /product wastage / courier return fee from any refund if the order is subsequently cancelled.
There may be delays in delivery where a third party is involved, such as delivery to hospitals, hotels, offices and ships. In case of delivery to such locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery.
Our liability for non-delivery of the products shall be limited to replacing the product within reasonable time.
Please note that flowers are delivered by your local registered florist, but other gifts are despatched via a courier which means that Flower and Gift orders will arrive separately when delivered to the same address.
FLOWERS
Same Day Delivery - Order before 12pm
Same Day Delivery is normally possible on all orders although some remote areas may take longer to deliver and be subject to an additional delivery charge. A member of our team will contact you directly to advise you of any charges.
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Orders received after 12pm would generally be delivered on the next available day. If the address provided is a work address, please indicate the times the recipient will be available at that address or if a private address, when we are likely to find the recipient at home.
With the exception of funeral orders we are unable to carry out timed deliveries. We cannot guarantee any specific times or am/pm requests included in the Special Instructions box, but we'll do our very best to accommodate you.
Please note that the prices displayed on our web site are for local deliveries only. Should you have a requirement to send arrangements from collection to locations nationwide please contact us for clarification on delivery price. This is to ensure that you receive the very best service from Adams Florist and that the arrangements you choose meet with your expectations.
If a timed delivery is critical we may be able to arrange this for you at an additional cost, please call one of our team on 01283 520899.
Sunday deliveries may be possible by prior arrangement only and with 2-3 working days notice. Extra charges may be incurred. Customers should choose delivery for the day before or day after with a Special Instruction to deliver on Sunday if possible (excludes Mothering Sunday).
Deliveries are not possible on UK Bank Holidays.
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GIFTS
TEDDY BEARS / BALLOONS / CHOCOLATES
Next Day Delivery - Order before 12pm
FRUIT BASKETS / GOURMET HAMPERS *
Next Day Delivery - Order before 3pm
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Orders are despatched that day for delivery the following day according to the cut-off times shown above. Working days are Monday to Friday. Orders placed after these times on Fridays will not be processed until Monday and will therefore be delivered Tuesday. If you require a delivery on a Saturday this is possible but we must stress that delivery will not be guaranteed. Delivery is not possible on Sundays.
*Northern Ireland and some islands may be subject to additional charges - a member of the team will contact you directly to advise you. |
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| International Delivery |
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FLOWERS
Please visit our International Section to place your order. Delivery schedules vary from country to country and may take up to 3 working days.
If in doubt, please contact us on 01283 520899 and we will be happy to advise. Exchange rates, regional availability and the seasonality of flowers may affect international deliveries. |
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GIFTS
BEARS
For international deliveries please call 01283 520899 to confirm the costs of delivery. Please note that all overseas gifts are despatched to ensure the speediest delivery- however we cannot guarantee specific delivery dates overseas and offer the following timescales as a guideline. Once your gift leaves the UK (within 24 hours of your order being placed), we cannot cancel the order.
Europe- 2-4 working days
USA and Canada- 4-7 working days
South America 10-12 working days
Australasia 4-7 working days
Asia 10-12 working days. |
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CHOCOLATE
International orders are despatched using Air Mail Small packet service for speed and economy, and therefore we cannot guarantee specific delivery dates overseas. Additional charges may be required and a Customer Service Consultant will contact you directly to advise you of any charges.
BALLOONS / FRUIT BASKETS / GOURMET HAMPERS
Unfortunately these items cannot be sent overseas, so we are unable to offer this service. Delivery is only possible within the UK. |
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